Insert the WALKMAN Software Setup CD into the CD drive of the computer.If installing on a computer running the Windows® XP operating system, verify that Service Pack 2 (SP2) is installed before installing the Windows Media Player 11.Be sure your computer meets the following operating system requirements: Windows Vista® SP1, Windows XP SP 2 or later operating system (excluding Media Center Edition, Media Center Edition 2004 & 2005, 64-bit OS versions, and OS versions not supported by Microsoft).If you have misplaced the software or are using a computer with a different operating system, additional software may be available from our drivers and download page.ĭownloads are posted on your model support page. This answer is designed to assist when using the supplied software and Window® Media Player 11.